Setting the expiry date

Frequently Asked Questions

How it works
Benefits of Clicktrans

My Account

Signing up
I didn't get the account activation link
Account verification
Do I need to represent a transportation company?
Can I set up more than one account?
I forgot my password
How can I edit my profile?
How can I delete my account?
How can I upload my photo?
Extended profile
Transport providers' insurance policies, licences and certificates
What information can I change?
How to gain Top Transporter status

Deliveries

How to search for deliveries
Searching by route
Searching from A to B
Sorting search results
Searching by category and pick-up date
Map view
Saving selected filters for future use
How do I change email notifications?
Customer icons
What is a Quick Deal?

Contact with customer

How can I contact the customer?
Contacting the customer
Contact information policy
Why have my messages been deleted?

Quotes and Transactions

How can I quote?
In what currency can I quote?
Winning bids
Payment
How can I provide customer feedback?
Withdrawing a quote
Setting the expiry date
Automatic quoting
Changing the default VAT rate
Automatic calculation of the gross price

Fees and billing

Fees
When and how can I pay?
VAT invoice
How can I get my fee back?

The free app “Clicktrans – for couriers”

How do I download the app?
Who is it for?
I forgot my password!
What can I do with the app?
What is shipment tracking and how can I share it with the customer?
What do the statuses “En route” and “En route PRO” mean?
Why doesn't Shipping Tracking work on my smartphone?
When will I stop sharing the shipment location?
When will the customer be able to see my location?
Why use shipment tracking?
How do I get the shipment tracking badge?
Assigning the delivery to the courier
Reassigning a delivery from another transport provider from your company
Naming the devices that are co-using the “Clicktrans – for couriers” app

Clicktrans

For transport providers

support@clicktrans.com

Help

Contact

Cookie settings

You accept and consent to our Terms of Service when you use Clicktrans. Privacy policy and Cookies information.

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